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Shipping And Handling

We are not "vat" registered so the price displayed is all you pay.

We can usually offer same day / evening / weekend delivery to local shoppers within 10 miles of Reading Berkshire.

Please call or mail to request a specific time and date.

Delivery Schedule

Most other items will be despatched for 24 or 48 hour delivery, You will be asked if you want to specify a different delivery address, and will find those details whilst "checking out" of the store.

If you wish to order gifts in advance to be sent on a specific date, please use the "Delivery Date Required" option where available. Please remember that we can only guarantee delivery on WEEK DAYS (except for local orders).

All our large items are despatched using a next day courier service and will need to be signed for on delivery, these items can be tracked.

Returns Policy Other Terms & Conditions

1. Thepartyshopdiscocentre.co.uk can not be held responsible for incorrect information supplied by the customer.

2. Claims for balloons that are delivered damaged must be reported within 7 days of delivery date.

3. By virtue of the Distance Selling Regulations once the goods have been dispatched we are exempt from giving cancellation rights as the goods we are providing are perishable.

4. We reserve the right to substitute your balloon with a similar choice if your chosen balloon is out of stock. Where time allows before dispatch we will contact you to give you the option of cancelling the order or accepting the substituted goods.

5. The average flying time for a helium filled foil balloon is 6-8 days, and in many cases longer, customers should note that Royal Mail may store parcels in cold temperatures causing helium to deflate, however when placed back into a warm environment the helium rapidly expands again.

6. Once the delivery has been signed for at the given address it is no longer the responsibility of thepartyshopdiscocentre.co.uk.

7. Refunds can not be given if the balloon is not passed on to the named recipient.

8. By submission of the order the customer accepts these terms and conditions and authorizes thepartyshopdiscocentre.co.uk to take payment for products selected through our Payment Service Provider.

Nothing contained within these terms affects your statutory rights as a consumer.
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